Last Updated: June 2026
UCHAD ("UCHAD", "we", "us", or "our"), operated by Promi LLC, respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use creator-branded experiences, creator websites, creator AI coaches, creator dashboards, creator subscriptions, and related services (collectively, the "Service").
By using the Service, you agree to the collection and use of information as described in this Privacy Policy.
When you create an account, subscribe, or access certain features, we may collect:
You may provide content including:
Photos and uploaded content are collected solely to provide the services you request.
We do not collect facial recognition templates, biometric identifiers, or similar biometric data for identification purposes.
We automatically collect information regarding your use of the Service, including:
This information helps us improve user experience, security, and platform performance.
We may collect:
Payments are processed through third-party payment processors, including Stripe. We do not store complete payment card information on our servers.
Payment processors may collect:
Please review the privacy policies of those providers for additional information.
We use information to:
Certain features use artificial intelligence and machine learning technologies.
Information you submit, including photos, images, messages, and assessment responses, may be processed by AI systems to generate analyses, create recommendations, generate reports, personalize coaching experiences, and improve user experiences.
We may utilize trusted third-party AI providers, including OpenAI, Google, and similar providers, to process information necessary to provide these features.
These providers process information solely for providing requested services and are not authorized to use your information for advertising purposes.
The Service may include creator-branded experiences.
To personalize these experiences, we may use your information to:
Creator partners may receive aggregated and anonymized performance metrics regarding their audiences.
Creator partners do not receive your private account information unless explicitly authorized by you.
We may use analytics and tracking technologies, including:
You may manage certain tracking preferences through your browser settings.
We do not sell your personal information.
We may share information with trusted service providers that help us operate the Service, including payment processors, cloud hosting providers, analytics providers, customer support providers, AI service providers, and infrastructure providers.
Information is shared only as reasonably necessary to provide and improve the Service.
Creator partners may receive access to aggregated platform analytics, including:
Creator partners do not receive private user account information unless expressly authorized by the user.
If UCHAD or Promi LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction.
We may disclose information when required to:
Photos uploaded for assessments, analyses, and creator experiences may be retained for a limited period necessary to provide requested services and support user history features.
Photos uploaded for one-time experiences may be automatically deleted after processing or within a reasonable retention period.
Users may request deletion of their information at any time.
We retain account information for as long as reasonably necessary to:
Subject to applicable law, you may request:
Requests may be submitted to:
We may retain certain information where required by law or for legitimate business purposes.
We implement reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security of information transmitted through the Internet. You use the Service at your own risk.
The Service may be operated from multiple jurisdictions. By using the Service, you understand that your information may be transferred to and processed in countries outside your country of residence. These countries may have different privacy laws than your local jurisdiction.
The Service is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we become aware that we have collected information from a child under 13, we will take reasonable steps to delete such information.
The Service may contain links to third-party websites, products, services, or communities. We are not responsible for the privacy practices or content of third-party services. We encourage users to review the privacy policies of those third parties.
California residents may have additional rights under applicable California privacy laws, including rights relating to access, correction, deletion, and disclosure of personal information.
Requests may be submitted to:
We may update this Privacy Policy from time to time. When changes are made, we will update the "Last Updated" date above. Continued use of the Service following changes constitutes acceptance of the revised Privacy Policy.
UCHAD Support
Operator: Promi LLC
By using the Service, you acknowledge that you have read and understood this Privacy Policy.